Frequently Asked Questions
Everything you need to know about shopping with Boden Global.
How can I track my international order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our global courier portal to monitor your shipment in real-time.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that intimate apparel and final sale items are excluded from returns for hygiene reasons.
Do you offer worldwide shipping?
Yes, Boden Global ships to over 150 countries. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Afterpay for flexible installments.
Are your materials sustainably sourced?
Boden Global is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and partners who adhere to fair labor practices across our supply chain.